New Member Survey - Alaska Golden Heart Cheer

BEST SUMMER EVER!

Summer Day Camp & Specialty Camps

Thank you for completing this short New Member Survey!

Your feedback helps us improve future experiences for everyone. This survey should take 1-3 minutes to complete.

"*" indicates required fields

Parent's Name*

First Last

AKGHC prepared us well for our first day.*

1 star = Strongly Disagree | 5 stars = Strongly Agree

ExcellentPretty goodNeutralNot so greatTerrible

Hidden

Twisters prepared us well for our first day.*

Strongly disagree	Disagree	Neutral	Agree	Strongly agree

Do you have any suggestions on ways we could have better prepared you and your child?

The tour and waiver process was organized and efficient.*

1 star = Strongly Disagree | 5 stars = Strongly Agree

ExcellentPretty goodNeutralNot so greatTerrible

Hidden

The tour and waiver process was organized.*

Strongly disagree	Disagree	Neutral	Agree	Strongly agree

Do you have any suggestions on ways we could have better streamlined this for efficiency?

The AKGHC staff was friendly and welcoming.*

1 star = Strongly Disagree | 5 stars = Strongly Agree

ExcellentPretty goodNeutralNot so greatTerrible

Please explain what you encountered that led you to feel this way.

Hidden

The AKGHC staff was friendly and welcoming.*

Strongly disagree	Disagree	Neutral	Agree	Strongly agree

How satisfied were you with the following?

The facility was clean and safe for children and siblings.*

1 star = Strongly Disagree | 5 stars = Strongly Agree

ExcellentPretty goodNeutralNot so greatTerrible

What areas of the gym can we improve on cleanliness or safety?

The flow of classes was organized and structured.*

1 star = Strongly Disagree | 5 stars = Strongly Agree

ExcellentPretty goodNeutralNot so greatTerrible

What did you feel didn't flow well?

The communication with PARENTS was helpful and informative.*

1 star = Strongly Disagree | 5 stars = Strongly Agree

ExcellentPretty goodNeutralNot so greatTerrible

Communication is very important to us. How can we improve this?

Our communication with CHILDREN was friendly, welcoming and appropriate in tone and subject.*

1 star = Strongly Disagree | 5 stars = Strongly Agree

ExcellentPretty goodNeutralNot so greatTerrible

We love children! How can we improve on this?

Based on my experiences so far, I would recommend AKGHC a friend.*

1 star = Strongly Disagree | 5 stars = Strongly Agree

ExcellentPretty goodNeutralNot so greatTerrible

What could we improve on to earn your referral?

Hidden

Based on my experiences so far, I would recommend Twisters a friend.*

Strongly disagree	Disagree	Neutral	Agree	Strongly agree

Many of our ideas for improving the gym come from new families with a fresh set of eyes. Do you have any ideas or suggestions for helping us improve AKGHC?